About us
Surrey's Trusted Plumbing & Heating Team
Active Fitters was founded on a simple belief: every customer deserves honest advice, quality workmanship, and a tidy finish. We've been delivering that across Surrey and Hampshire for over a decade.
10+
Years experience
500+
Jobs completed
5★
Google rating
Our Story
Active Fitters was established in Guildford by a team of qualified plumbing and heating engineers who were frustrated by the industry's reputation for poor communication and shoddy work. We set out to do things differently.
From our first job — a boiler replacement in Farnham — we built our reputation one satisfied customer at a time. Word spread, and today we serve hundreds of homeowners, landlords, and letting agents across Surrey and Hampshire.
We're still a local, owner-managed business. Every job is carried out by our own engineers — not subcontractors — so you always get the same high standard of work and the same commitment to getting it right.
Our approach
How we work
Honest pricing
We quote upfront and stick to it. No hidden call-out fees, no surprise extras on the invoice.
Qualified engineers
Every engineer is Gas Safe registered, fully insured, and trained to the highest industry standards.
Tidy, respectful work
We treat your home with care — dust sheets down, tools put away, and everything left clean when we're done.
Clear communication
We tell you what we're doing and why. No jargon, no fuss — just straightforward advice you can trust.
Qualifications
Qualifications & Accreditations
We hold all the qualifications and registrations required to carry out gas, plumbing, and heating work safely and legally in the UK.
Gas Safe Registered
Required by lawAll our engineers are on the Gas Safe Register — the official list of businesses legally allowed to work on gas appliances in the UK. You can verify our registration at GasSafeRegister.co.uk.
Fully Insured
£5m public liabilityWe carry full public liability insurance and employer's liability insurance. You're fully protected on every job we carry out.
CIPHE Members
Professional bodyWe are members of the Chartered Institute of Plumbing and Heating Engineering — the professional body for the UK plumbing and heating industry.
Worcester Bosch Accredited
Up to 10-yr warrantyAs an accredited Worcester Bosch installer, we can offer extended manufacturer warranties of up to 10 years on qualifying boiler installations.
Verify our Gas Safe registration
You can check our Gas Safe registration number at any time on the official Gas Safe Register website at gassaferegister.co.uk. Always check before letting any engineer work on your gas appliances.
The people
Ready to work with us?
Call us for a free, no-obligation quote — or send us a message and we'll get back to you within 2 hours.